Privacy Policy
Last updated: 24 September 2026
Skapa Linen LLP ("Skapa Linen", "we", "us" or "our") operates this website for its white hospitality linen and towelling business. This policy explains what personal data we collect through this website, how we use it, and the choices you have. By using this website or contacting us through it, you agree to this policy.
1. Who we are
Skapa Linen LLP, based in Pune, Maharashtra, India, is responsible for the personal data collected through this website. For any privacy question or request, contact us at admin@skapa.in.
2. Information we collect
- Inquiry form: your name, property or company name, email address, phone or WhatsApp number (optional), the product, size, specification and quantity you select, and any message you write.
- WhatsApp: if you contact us using the WhatsApp button, your message and WhatsApp profile details are shared with us through WhatsApp.
- Technical data: our hosting provider may automatically record standard technical information, such as your IP address and browser type, for security and to operate the site.
We do not ask for sensitive personal data, and we request that you do not include any in your message.
3. How we use your information
- To respond to your inquiry and provide quotes, samples and pricing.
- To process and communicate about any order you place.
- To keep records of our business correspondence.
We do not use your data for advertising, and we do not sell or rent it to anyone.
4. Your consent
When you submit the form or message us, you consent to us using the details you provide to respond to your request, as described in this policy. You can withdraw your consent at any time (see "Your rights" below).
5. Service providers we share data with
We use a small number of trusted providers to run this website and handle inquiries. They process data only to provide their service to us:
- Web3Forms: processes the inquiry form submission and delivers it to us by email.
- Netlify: hosts the website and may process technical server logs.
- WhatsApp (Meta): handles the chat if you choose to message us there, under its own privacy terms.
We share your data only as needed to respond to you, or where we are required to by law.
6. How long we keep it
We keep inquiry and correspondence data for up to 24 months after your last contact with us, unless we are required to keep it longer to meet a legal, tax or accounting obligation. After that, it is deleted or anonymised.
7. Cookies and analytics
This website does not use tracking or advertising cookies, and we do not run website analytics or advertising pixels. If this changes in future, we will update this policy and, where required, ask for your consent.
8. Security
We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your rights
You may ask us to access the personal data we hold about you, correct it, or delete it, and you may withdraw your consent to further use. To make a request, email admin@skapa.in and we will respond within a reasonable time. If you are not satisfied with our response, you may have the right to complain to the relevant data protection authority.
10. Children
This website and our products are intended for businesses and adults. We do not knowingly collect data from children.
11. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page shows when it was last changed.
12. Contact us
Skapa Linen LLP
Pune, Maharashtra, India
Email: admin@skapa.in
13. Governing law
This policy is governed by the laws of India. Any disputes relating to it are subject to the jurisdiction of the courts of Pune, Maharashtra.